Q & A :
AFTER ORDERING AND TURN AROUND TIMES :
– You will mechanically receive an e-mail from Etsy once your purchase is complete and a bill from us is at the bottom. This means your payment went through.
HOW TO GET YOUR INFO TO US :
– You can leave rate details in the “ Notes to Seller ” section at the time of see out or leave it in an Etsy convo after you order. We send all proof to the e-mail address You have attached to your Etsy account … Please be sure that is up to date. Please specify if you need it sent elsewhere.
HOW MANY CHANGES DO YOU GET :
-We offer THREE rounds of complimentary revisions. Please review it COMPLETELY before contacting us with any corrections so that we can make all corrections at once if potential. If another proof is not requested after you email us with changes, changes are made, finals and printing tips are sent and the order is closed out. There is a charge for more edits at that point. If we have made an mistake, then let us know and we are happy to fix it for you. additionally, it may take up to 24-48 hours to get your revised card. We have to get everyone ‘s first gear drafts out before circling back around for revisions.
DO YOU MAKE PROOFS BEFORE PURCHASE AND CAN WE EDIT IT OURSELF :
– NO PROOFS ARE WORKED ON PRIOR TO PURCHASE, sorry no exceptions.
printing INFO :
– Digital Files : We send printing tips and test prints are always encouraged from the locate you are going to print ! not all printers print the like and E-Three can not be held accountable for poor printers or printers that do n’t print true. If you contact us, We can adjust the colors for you if they are not printing correctly. We are always happy to help ! ! We ca n’t guarantee other printers other than our own … but please note colors can appear differently from monitor to monitor and printer to printer. If you are concern, you can order our print services !
-Our Printed Cards : After the design is approved, we send to print. We offer free beginning class transport within the U.S. and free precedence shipping for our marry invitation suites … but please be advised transport costs will be applied to outside the U.S. Ask us for a quote.
-We in full uphold the legal rights of photographers. By submitting your pictures to us, you agree that you are the photographer or that you have the license from the copyright holder to use their photos. In revert, please be advised our cards are replicate correct protected.
– sadly, we have to put up this disavowal : We hold the right to cancel orders with customers that are natural or excessively pushful. We work like crazy for our customers and LOVE them ! ! But it is our correct as a shop class to refuse service besides if we are being abused or harassed. .. Thank you !
-Lastly, all of our designs are original and are copy written ! Please do not copy or distribute our designs for money or without our license. We work actually hard to make these master creations. Thank you !
Thank you so much for visiting our shop ! We hope to work with you soon ! !
xoxo E-Three Design Studio
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